Omnet's Customer Product Refund Policy

We stand behind the quality of organic products.

Omnet stands behind the quality of its products and guarantees your satisfaction. If for any reason you are not completely satisfied with the products, you may return it within 30 days of purchase for a refund as per the terms of the Returns Policy.

The refund policy is applicable only for products in marketable condition, and partially used products (30%) accompanied with an invoice. This policy does not apply to pro ducts that have been intentionally damaged or misused. It is incumbent upon Omnet Direct Retailer/ Seller/Preferred Customer to follow the Customer Product Refund Policy in letter and spirit.

Reference Notes:

The Direct Retailers/Sellers/PC must return the product(s) to Omnet Pick up Centers. Period of return for products is calculated as the number of days from the Invoice Date, to the date of receipt at the Omnet Office.

Condition refers to the condition in which the stock is received back from the Direct Retailer/Seller/PC as a return.

The Product Return Policy does not apply to open packs of literature and videos or other sales aids.

Total returns cannot exceed the quantity appearing on the Invoice.

If products are returned by customers directly to Omnet, Sales Volume adjustment shall be done from the Direct Retailer’s/Seller's account & any excess amount paid shall be recoverable from Direct Retailer/Seller. Customer need to update Bank ac count details on Omnet website to get the refund amount for product return.

Cooling Off

Should a new Direct Retailer/Seller choose to terminate the Contract and exit the Om net business during first 90 days of Joining, he/she will be able to return all the Pro ducts and material (purchased from Omnet) and get full refund (as per refund policy for marketable products)

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